![]() ![]() But it doesn't have the latest fixes for users running bootcamp with Windows 7 or 64-bit kernels that are running by default on newer "Sandy Bridge-i5/i7" macs. this version should not be affected by the MacOSX update to 10.6.8. The only way to obtain the update to that version now is through the Symantec licensing portal. Then just decrypt using the PGP Desktop gui on the machine that is controlling the affected machine.ġ0.1.2 Build 9 is the general release for 10.1.2 (Build9). Using target disk mode, you can mount the affected machine as another volume. Read this link to find out how to use target disk mode: You can also boot the affected mac using target disk mode to another mac. You should contact customer care at (800) 721-3934 and they can assist you with accessing the Symantec licensing portal to obtain your downloads.ĪS A LAST RESORT BECAUSE THIS WILL TAKE A LOT MORE TIME: It's not a permanent fix.Ī permant fix would would be to decypt the drive, upgrade the version of PGP Desktop that is installed on there to PGP Desktop 10.1.2 Build 50 and then re-encrypt. But it was designed to be, as a last resort, a fix to get you around the issue that one time. The workaround of copying over the pgpboot.efi and replacing the boot.efi is an easy fix. ![]() You guys do realize that if you don't fix the root problem by updating your PGP Desktop code you will run into the same problem the next time that Mac OSx pushes out their next update right? Because the second workaround may fix problem now but will break PGP again after the next update most assuredly. * AS A LAST RESORT you can also boot off the mac osx cd and copy the pgpboot.efi over the boot.efi fileīut I would really recommended upgrading PGP if you are 10.0 anyways. I recommend 10.1.2 SP3 since that incorporates the latest fixes boot the mac in target disk mode and decrypt the disk there find the recovery cd used for the version of PGP Desktop that you have deployed and use that to boot the os and then decrypt from there before upgrading to 10.1 SP1 or newer. I will repeatedly state that you should NOT update your mac to 10.6.8 unless you are using PGP Desktop 10.1 10.1 SP1 or newer.Īs far as workarounds go if you are on older than 10.1.1 SP1 and cannot boot I see you having two options: Or else through your PGP Universal Server Now all updates are handled manually through the symantec licensing portal at: We are techically on 10.1 SP3 which addresses some known issues with machines that are encrypted with 64-bit kernels on mac osx 10.6 The "check for updates" feature no longer functions with PGP Desktop 10.1 and newer. I don't have access to the right resources to confirm or deny just yet whether QA has tested the macosX update with PGP Desktop 10.1 Support is using pgp desktop 10.1.2 build 22 Support has tested the mac osx 10.6.8 update on a macbook pro with success booting the drive ![]()
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